Business Analyst

Project Overview

Two Business Analysts are required to support the delivery of critical high-priority cluster and Ministry commitments for the Drugs and Assistive Devices I&IT Solutions Branch to develop Agreements, Rebates, and Technical Upgrades in support of the DIRECT (Drug Intake, Review, Evaluation, Contracts, Transactions) product currently in production. The requested Business Analysts will elicit business requirements, bridge business and technology teams and support solution delivery.

Key Responsibilities

• Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
• Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.
• Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.
• Leads and conducts business analysis in order to assess client’s business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined.
• Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches.
• Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies.
• Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives.
• Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc.
• Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects.
• Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders.
• Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up.

Qualifications & Requirements

REQUIRED

• Must be able to work 5 days onsite per week at 5700 Yonge St. Toronto / 49 Places D'Armes, Kingston
• Demonstrated experience in business analysis to support systems development using a rules engine or business process automation platform
• Experience developing business models; use case models; conceptual and logical data models; process and data flow models; use case surveys; test cases; business rules definition and non-functional requirements definitions for assigned projects
• Demonstrated experience in projects using an agile development methodology
• Demonstrated experience leading and conducting business analysis to assess client’s business problems/opportunities and documenting business requirements

NICE TO HAVE

• Experience in the use of information retrieval packages
• Knowledge and understanding of Information Management principles, concepts, policies and practices
• Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions
• Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping
• Experience in structured, object oriented and agile methodologies for user requirements
• Experience developing performance measures for business analysis evaluation and subsequent follow-up
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards

EVALUATION CRITERIA

Technical Skills - 30 points

• Demonstrated experience in business analysis to support systems development using a rules engine or business process automation platform
• Experience developing business models; use case models; conceptual and logical data models; process and data flow models; use case surveys; test cases; business rules definition and non-functional requirements definitions for assigned projects
• Demonstrated experience in projects using an agile development methodology

Business Analysis Skills - 35 points

• Demonstrated experience leading and conducting business analysis to assess client’s business problems/opportunities and documenting business requirements
• Experience conducting policy and business analysis that can be accommodated within existing frameworks and IT solutions to minimize project time/cost implications
• Demonstrated experience applying business process transformation and re-engineering concepts to promote business improvements through alternative, cost effective service delivery approaches
• Demonstrated experience leading and conducting business analysis at varying levels of detail, appropriate to the project and phases of project, aligning with Enterprise Architecture and Gating Process
• Experience developing project approval documents, policy approval documents and regulation change materials and other supporting documentation needed for the project
• Demonstrated experience documenting requirements for business rule automation and workflow management solutions
• Experience developing and providing input to QA, system and user acceptance testing strategies, plans and scenarios
• Knowledge and understanding of policy development and analysis, business analysis and data analysis practices

Healthcare Experience - 20 points

• Demonstrated experience in a health or clinical context
• Demonstrated experience supporting stakeholder engagement activities, particularly in a healthcare context
• Demonstrated experience with the privacy and security requirements of software development in a healthcare or clinical context
• Demonstrated experience in claim adjudication or pharmaceutical context

Communication Skills - 15 points

• Strong verbal and written communication skills
• Strong interpersonal and negotiation skills
• Strong consulting skills to engage with all stakeholders
• A demonstrated team player with a track record for meeting deadlines
• Demonstrated leadership experience leading small and large teams, sub-groups, committees
• Demonstrated experience monitoring progress, resolving problems and reporting regularly to business and I&IT management decision-makers
• Demonstrated experience developing and/or supporting the development of training and communication materials in support of large system implementations.

Key Skills & Competencies

Business process automation, Rules engine, Agile, Use case modeling, Data modeling, Process flow modeling, Data flow modeling, JAD, CASE tools, Business modeling, Workflow management, QA testing, UAT, Information retrieval, Object-oriented methodology, Structured methodology, Business process mapping, Data analysis, Business functional modeling, Business event modeling